All of these are genuine notes of thanks from people who used our service and our relatives though
some names have been removed to protect their privacy.
Polebank
“To all the staff at Polebank, thankyou for looking after our mum & nan Vera”
“Thank you for the time our mum was in your care”
“To all the staff at Polebank; thanks for taking care of our lovely mum, you were all very kind and we are
glad she stayed at Polebank.”
“Dear Sue and all the staff, thank you very much for looking after my mum Doris. Thank you for all your
hard work and your kindness.”
Laurel Bank
“Will you please convey to all the staff who helped to care for my friend Edward. My sincere thanks for
everything they did to make his life more comfortable.”
“The girls who took care of him daily were patient, caring and professional, nothing was too much
trouble. Thank you, you are a credit to your profession”
“We as a family would like to thank you all for looking after our mum and for all you did for her.
Everyone was always so nice to us all and made us very welcome.”
“To everyone at Laurel Bank, thank you for your help and for looking after me.”
“To all at Laurel Bank, thank you so much for the lovely buffet you put on after dad’s funeral and all your
kindness”
“To all at Laurel Bank, I will be forever in your debt for all the love, care, compassion and patience all of
you showed Olive and I during her 4 year stay. It meant a tremendous amount to me to know that when
I was not with her she was being so well looked after. Visiting Laurel Bank as often as I did, I grew very
fond of the staff and I am certainly going to miss that contact in the months ahead.”
“I’m writing to personally thank you for all the care you provided to my mother, Joan, during the fifteen
years she lived at Laurel Bank. Little did we think following her stroke in 1993 that she would live to the
age she did and it is due to the excellent attention and care she received from you and the staff at
Laurel Bank that she did.”
* All of these are genuine notes of thanks from people who used our service and our relatives though
some names have been removed to protect their privacy.
We Care
Come and Visit.
Your
welcome
to
visit
any
of
our
care
services
to
understand
the
benefits
we
offer.
Call
the
number
above
or
send
an
email
now
here
Laurel Bank RCH
0161 368 4719
Pole Bank Hall RCH
0161 368 2171